Don't have a login yet?
Sign up now
22 October 2012
| Guy Matthews
Telecommunications is not the only sector where outsourcing is a vital weapon in a tough competitive landscape. What other industries are showing carriers the way forward in the outsourcing space?
Carriers have long realised the dividends of outsourcing
non-core business processes to other parties in order to focus
on what they do best. They will sometimes look for partnerships
with other carriers to achieve this, sometimes to specialists
outside the industry with niche expertise that would make no
sense for the carrier to acquire for themselves. Few telcos run
their own payroll function, for example. Most carriers would
flatter themselves that the management and meeting of customer
expectations is an area they are adept at administering
themselves, or at any rate one where they are already
outsourcing to best effect. Not always so, believes Jonathan
Wright, VP service provider with European network operator
Interoute: "There are many other verticals out there where
outsourcing is prevalent that have much better control over the
customer and over satisfying those customers' needs," he
claims. "Telecoms is probably at least five years behind
Global internet backbone provider Hurricane Electric is to extend its IPv4 and IPv6 networks to Equinix’s data centres in Asia and Europe.
PCCW Global has acquired European security-as-a-service solutions provider Crypteia Networks, in a bid to defend its customers against new-age security breaches.
John Melick, chairman and chief giving officer at Djibouti Data Center, talks to Capacity about the launch of its humanitarian programme.
Telefónica has partnered with innovation developer VLX Ventures with the intention of investing in startup companies across Israel.
European bandwidth infrastructure provider euNetworks has acquired Swiss dark fibre network operator Fibrelac.
French vendor Alcatel-Lucent is launching a TWDM-PON (Time and Wavelength Division Multiplexed Passive Optical Networks) solution, in what it claims is an industry first.